Housekeeper/Team Leader

The Housekeeper Team Leader is responsible for supervising housekeeping staff, ensuring high-quality cleaning standards, and coordinating daily cleaning operations. The role involves hands-on cleaning work, team management, and direct communication with clients and supervisors to ensure smooth operations.

Team Supervision

• Lead, guide, and support housekeeping staff during daily cleaning assignments.
• Assign tasks, monitor performance, and ensure all team members follow company standards.
• Conduct on-site training for new cleaners and reinforce proper cleaning techniques.
• Ensure punctuality, proper uniform, and professional conduct of all staff.

Quality Control

• Inspect completed work to ensure cleanliness meets company and client expectations.
• Perform spot checks and follow-up inspections throughout the day.
• Report any issues, damages, or client concerns to the supervisor or operations manager.

Operational Duties

• Assist in actual cleaning tasks when necessary.
• Maintain record of daily attendance, site deployment, and task completion.
• Manage cleaning materials and inventory; ensure team has required supplies.
• Ensure the safe and proper use of cleaning equipment and chemicals.

Communication

• Coordinate with clients regarding cleaning schedules, site requirements, and special instructions.
• Relay updates, concerns, or complaints to management promptly.
• Provide feedback and suggestions to improve team efficiency and service quality.

Qualifications

• Minimum 1–2 years housekeeping experience; previous team leader/supervisor experience is an advantage.
• Strong leadership skills with the ability to motivate and guide staff.
• Good communication and problem-solving abilities.
• Knowledge of cleaning procedures, equipment, and safety guidelines.
• Physically fit and able to perform cleaning tasks when required.
• Trustworthy, responsible, and detail-oriented.

Job Types: Part-time, Temporary, Contract